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Orders and Returns

Our delivery prices vary based on the value of your order and the shipping country. Please have a look over our guidelines and if you have any further questions please check our FAQs or contact us.

 

Delivery: 

 

UK:

  FREE In-store pickup for all orders. You can come in one of our Slanj Stores in Glasgow or Edinburgh, where you can try on your made-to-measure trousers before picking them up. You will be notified by Slanj when your order is ready to be collected. 

Orders over £90: 

  FREE 1st Class Recorded Royal Mail delivery on all UK orders over £90. Your delivery should arrive to you within 2-4 working days after dispatch.  

  Courier delivery - £10 should take 1-2 days to get the item to you.

Orders under £90:

  Standard 1st Class Royal Mail recorded delivery - £5. Please allow 2-4 working days for your order to be delivered.

  Courier delivery - £10 should take 1-2 days for the item to arrive at your chosen address.

 

EU:

Orders under £150, delivery is £10.

Orders over £150, delivery is £20. These orders are sent by a trackable method and tracking details will be provided. 

 

Rest of World:

Orders under £150 delivery is £20.00.

Orders over £150 delivery is £40.00. These orders are sent by a trackable method and tracking details will be provided. 

 

Estimated Delivery Time:

Many of our products are made-to-order and made-to-measure so an approximate delivery time will be available after placing the order, so please get in touch if you would like it by a particular date.

If you would like to send an item as a gift please get in touch to let us know. We can add a message and remove prices/invoice from the parcel.

 

Returns:

In case you would like to return an item please check the details below:

We accept returns within 30 days of receiving your order/payment if the item(s) is in the same condition as it was received. If you would like a different size or colour please use this address:

  Slanj Scotland, 80 St Vincent Street, Glasgow, G2 5UB.

Please let us know if you would like a refund or replacement. If you would like it exchanged please let us know the size or colour you would like.  

We cannot guarantee to exchange or return a made-to-order/made-to-measure item if not faulty or mistaken, although depending on the product we will try assist your request.  

If you had to pay for your delivery please note that this cost is non-refundable. If you would like to refund or exchange a product you will be liable for the payment of the postage.

Slanj policy on orders and returns do not affect your statutory rights.

If you would like more information please do not hesitate to get in touch.